Alibaba.com is commonly quoted among the leading 5 websites in the world. Other 5 websites which are competing in the same race are Amazon, Yahoo, eBay as well as AOL, with the help of domestic as well as international media. Hence, in other words, www.alibaba.com is a top rated business-to-business (B2B) as well as business-to-consumer (B2C) website. The e-business integration system of this website, in general, needs such a tactic, which has a touching appeal in order to produce prompt action. Hence, principally for an expensive products or assistance, this website is required to offer superior depth of information to the customers (both buyers as well as suppliers) in order to assist them in their assessment of this business. This website is useful for both buyers as well as sellers. Hence, one can buy as well as sell products also. This website is basically an English-language website as English is the only language which can be understood by whole world. So, there is no geographical challenge for this website to seek attention of customers. It primarily serves small as well as Medium-Sized Enterprises or in short SME, in the worldwide trade community, and hence, around 1 million users have registered themselves to this site from more than 200 countries as well as territories. Over 300,000 visitors go through this site every single day, among which maximum users are global buyers as well as importers who are looking for trading with traders in China as well as other foremost manufacturing nations all over the world. Hence, the primary customers for this website are Suppliers, Exporters, Manufacturers as well as Importers. Problem Statement As www.alibaba.com is a website on a broader perspective, millions and trillions of customers go through it and trade accordingly. Now, the main problems while designing this website which needs to be solved are following: The website must be user friendly, so that it should not be problem for a buyer or a seller to navigate the site and work accordingly. Not everyone is well versed with internet technology; hence, it’s really important to make a comfortable website with not very complicated language. but, on the same hand, the website should be attractive enough to appeal visitors to go through it. Secondly, it’s a normal tendency that customers usually like to inspect the merchandise before purchase; hence, they can assume that they are at advanced threat of fraud as they are not able to inspect the product and services physically. There is one more risk of making purchase with the help of stolen credit cards or any other counterfeit refutation of the online purchase. Hence, this website needs to be more reliable and secured from customer’s perspective. Third problem area is that Secure Sockets Layer (SSL) encryption is a must to be used for secured transaction otherwise not a single buyer as well as supplier will want to use their credit card for this purpose. SSL is a technique which usually solves the difficulty of credit cards which, many times, got disconnected in delivery between the customer and the business. A lot of hackers are there to hack the transaction in between; hence, SSL should be compulsorily used in order to avoid Identity theft. Thus, computer security is really a major concern, now days, for both merchants as well as e-commerce service providers, who install countermeasures like, firewalls as well as anti-virus software, which is essential for protecting the network. Phishing is one more danger, where customers are fooled by thinking that they are trading with retailer of good reputation, while, they are actually manipulated to feed confidential information to such a system which is controlled by malicious parties. Hence, website needs to be secured enough to avoid the circumstances of Phishing. One more problem area is privacy. No one wants to share their personal and confidential information with third party or over unsecured network because of risk; hence, registration must be very confidential and secured. Even, a lot of consumers do not like spam and telemarketing also, which can lead to providing contact data to any online merchant. Objective This research intend to develop as well as design a website with inbuilt e-commerce techniques, such as, B-2-C (Business-to-Consumers) as well as B-2-B (Business-to-Business) features meant for efficient marketing approaches. Moreover, there are few more specific objectives while designing this site, as well. First is to build up such a system which must permit a process of monitoring in order to maintain database interactivity. Second objective is to create such a data-driven application where the contents of the web can be reorganized dynamically. Furthermore, last but not the least objective is to provide as well as improve all the product information and allocation for Alibaba.com. Summary Alibaba.com is one of the global leaders in the world of e-commerce for small scale business organizations as well as flagship corporations of Alibaba Group. This website offers internet as well as Web-related services to customers all over the world. The services provided by this website are selling different products to its customers. As this website is designed on the principle of Business to Business (B2B) and Business to Customer (B2C), both, buyers as well as suppliers are its customers. Based on the experience along with expertise in both business-to-consumer and business-to-business sales, this business organization believe that it can offer a unique as well as superior service to its customers across the whole world, in comparison to what is currently available. The development of this project is based on the phases of System development Life Cycle. All the problem areas have been identified and hence, a user-friendly website has been created. These phases of development will emphasize most of the aspects of this system and the business. Planning Planning is something which is very important for any organization to do as it will help in organizing things in a planned manner. We can be successful in what we are doing if proper planning is done. We need to understand the purpose of planning the things. This will help in going in the right path. There are many important things which have to be taken care when planning for a task. Planning a website is again the most important thing as it is used by the users of the organization. This is something which has to be taken care seriously. Proper planning will lead to the success of the company. It is always advisable to design a website with the help of experienced people. There are two main steps in planning for a task. Project intention: This is something which helps in understanding the importance of the project. The value of the project should be known properly. Our final intention of creating a website is to increase the revenue of the company. Website should be planned in such a way that it is user friendly. Users should be able to use the website and should get the required information from it. Website planning is an important task and should be taken seriously. Details about the company should be included. Search options should be very friendly. This will help in navigating properly across the site. We should design the website in such a way that customer can get all the information that they are looking out for. We should look into minimizing the work and should think of saving money. Website should be designed in such a way that customers are visited quite often and can be impressed with the website’s information. This will increase the number of users and also helps in increasing the revenue of the company. Project management: Project management is very important as it will help in understanding the requirements. We should be very careful when designing the website. We should a proper planning of how to create the website. Care should be taken that the size of the website should be enough to get into it as it may slow down which will in turn increase customer’s frustration. Designed website should be virus free which will increase customer’s visit and also will ensure that the website is safe enough to use. There are many other things which also have to be taken care and are the color, design and the font size. Color used to design the website should be light and should not involve many colors. On the other side we should also make it look attractive. Font size should be normal so that we can easily follow. We should try to create something different on the website which will attract customers and can increase our revenue. Competition is very high in this modern generation. So we should make the difference to tolerate our competitors. We should ensure that the language is English as most of the customer’s across the globe can access the website. In this way a planned website can be created successfully with all the latest features. Analysis, including descriptions of the requirements or projected features of the Web site by highlighting integration issues The analysis phase describes all the possible necessities of this website in order to develop it. Requirements are basically the collection of functionalities as well as constraints which the end-user must expect from the site and as alibaba.com has both buyers and suppliers as the customer, it really need a well designed integration of selling and busying over the secured mode. These requirements are collected from the customer by means of discussion. It is really very important to take customer’s suggestion as end of the day our goal is to satisfy our customers. We should be able to analyze what is the problem, where are we lagging behind, what are the improvements to be made, etc. In this way, many things can be sorted. Analyzing the current situation and working accordingly will help in overcoming the barriers. We should be capable to analyze the situation. These requirements are examined in order to check the validity as well as the possibility of incorporating them in the system which is to be developed. At last, a document providing requirement specification is developed that will serve the intention of guiding principle for the forthcoming phases of model. This website has been designed on the basis of waterfall model under the processes of System Development Life Cycle. The requirement specifications which are included for the purpose of development of website are: proficiency in copy writing, conventional graphics, high-resolution images, consultation regarding website architecture, reasonable web hosting along with the service of active 24X7 customer supports for the domains, domain registration, hosting as well as other services. This site also requires various development services including ordinary B2C functionalities, such as e-commerce solutions as well as video integration. More features like online catalogs, integrated convincing client demonstrational videos or testimonial videos, and many others, can appeal visitors to view and trade through this website. Local Search as well as Ranking Services may also assist in dominating the presence of local market. This site will also offer various other services like pay-per click services in support of Google Adwords, MSN advertisement Center and Yahoo Search promotion, consulting advertising over the internet, in addition to entire program management in order to get the majority for the budget. Diagram1: Project Management technique While every project has different set of requirements as well as challenges as per the project specification, there are several milestones and considerations, which are common in every project. In broader perspective, a 5 stage strategy is developed. These phases comprise of all the necessary phases of a Software Development Life Cycle or in short, called SDLC model. Requirement Analysis: Before start functioning on the project, an in-depth study of user’s requirements is needed to make the base or foundation of the website. Hence, this will assist in suggesting one of the best clarifications suiting the current requirements. Design: next phase is design phase which basically starts as soon as the project kicks-off. This phase describes the designs for the front-end along with robust and scalable application structure which includes the database design. This phase is one of the critical phases in the project since; entire application is going to be formed based on this framework. Development: As soon as the design is confirmed, reviewed as well as approved in the design phase, now the next stage is the development stage where application development starts utilizing the suitable programming languages based on the requirement of project. Various type of testing is done in this phase, such as unit testing, system testing as well as integration testing at various milestones of this B2C and B2B website development project in order to make sure an error free delivery to the end user. Devotion to various programming in addition to testing standards is stringently followed to make sure the quality of the code and performance. Implementation & Support: Subsequent to the development phase where various coding and testing is completed, the next stage is the implementation and support stage. Here, the recently developed application is installed in the real server environment to check whether it is working as per the strategy or not. Hence, now, the application goes live. In this stage, support is also provided in order to keep the application forever on the go. Maintenance & Promotion: The last stage is maintenance and promotion. As soon as any application goes alive, updates are necessary. It helps the application to get restructured as per the need of latest environment. Hence, any and all of these updates are accomplished as a component of maintenance work. Various marketing campaigns over the internet are also done in order to enhance the visibility of the business over the internet.
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