For each of the five (5) scenarios described in the Case Study, determine the most appropriate conflict handling style(s). Support your answer with appropriate documentation. For each of the five scenarios described below, determine what is the most appropriate conflict-handling style(s).

 Conflict Resolution in Healthcare

Scenario One
In the case involving an internist and radiologist that escalated into conflict after changes in the diagnosis, the radiologist should use a collaborating style to handle the issue. The collaborating style of conflict resolution emphasizes the identification of the underlying issue and attempts to find a solution, because of its importance in the conflict (Rahim, 2017). In this scenario, changing the initial diagnosis can have a significant impact on clinical decisions including the types of interventions, medication, and choice of care. Therefore, the most important issue in this scenario is making an accurate diagnosis without focusing on who is wrong or right – because the diagnosis is critical to the improvement of a patient’s health outcome.
The collaborating style encourages the initiation of a discussion and a combined approach to a problem. Making an accurate diagnosis would be satisfying for both the radiologist and the internist and it will eliminate the need for further conflict. Whereas the internist is blaming the radiologist for failing to make timely verbal notification, the radiologist should convince the internist the importance of diagnostic accuracy and encourage the internist to contribute to the issue. The collaborating style has been identified as essential when the 


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