Quality measures refer to tools used by health practitioners in measuring and quantifying the processes of health care. With the help of the same tools, the patient perceptions, outcomes and organizational structures will also be understood. Health facilities, in this case, are in a position to provide high-quality services concerning more quality goals in the health care sector (American Psychological Association, 2020). Therefore, measurements of care provided to patients will constitute the quality benchmarks that will be based on the standards of care that have been put into place. Numeric data and feedback from patients play a very significant role in improving health care. The benchmarks are also supposed to be guidelines and scopes of practice based on scientific data and statistical evidence (Christmals & Gross, 2017). Structural measures, process measures and outcome measures are methods used in measuring and monitoring the quality of care delivered and the achieved outcome
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