IMPACT OF RECRUITMENT ON RETENTION:

 Dissertation
IMPACT OF RECRUITMENT ON RETENTION:
THE CASE STUDY OF COMMUNITY NURSES
IN THE NHS
Mixed Methods Study 
Student ID:
Page 1 of 57
Table of Contents
Chapter 1 ................................................................................................................... 4
Introduction ................................................................................................................ 0
1.1 Background of study ......................................................................................... 0
1.2 Purpose of research.......................................................................................... 1
1.2.1 Research questions and objectives ............................................................ 1
1.3 Rationale of research........................................................................................ 2
Chapter 2 ................................................................................................................... 3
Literature review......................................................................................................... 3
2.1 Human resource management.......................................................................... 3
2.1.1 Recruitment ................................................................................................ 4
2.1.2 Retention .................................................................................................... 5
2.2 Recruitment process ......................................................................................... 5
2.2.1 Sources of recruitment................................................................................ 6
2.2.2 Methods of recruitment ............................................................................... 8
2.2.3 Recruitment challenges .............................................................................. 8
2.3 Selection practices............................................................................................ 9
2.3.1 Initial screening and application form........................................................ 10
2.3.2 Assessment centres and psychological testing......................................... 11
2.3.3 Interview ................................................................................................... 11
2.4 Employee turnover.......................................................................................... 11
2.5 Employee retention factors ............................................................................. 12
2.5.1 Compensation, reward and recognition .................................................... 12
2.5.2 Promotion and work-life balance............................................................... 13
2.5.3 Training and development ........................................................................ 13
2.6 Job motivation and satisfaction ....................................................................... 13
2.6.1 Job characteristic model ........................................................................... 13
2.6.2 Herzberg motivation theory....................................................................... 14
2.6.3 Job satisfaction and employee retention................................................... 14
Chapter 3 ................................................................................................................. 16
Research methodology ............................................................................................ 16
3.1 Introduction ..................................................................................................... 16
Student ID:
Page 2 of 57
3.2 Research design and approach ......................................................................... 16
3.2.1 Descriptive research ................................................................................. 16
3.3 Inductive vs. deductive.................................................................................... 17
3.4 Research methods.......................................................................................... 17
3.5 Research strategy........................................................................................... 18
3.6 Data collection and sources ............................................................................ 19
3.6.1 Study population ....................................................................................... 19
3.7 Data analysis .................................................................................................. 20
Chapter 4 ................................................................................................................. 22
Data collection, analysis and presentation ............................................................... 22
4.1 Introduction .................................................................................