Table of contents

1.  You are a manager of a team. Recently, you have noted that the performance of the team is dropping. There have been no significant changes in the market environment or the customer expectations and hence you are concerned about this drop. With regards to this subject, highlight the possible reasons for this negative change in the team’s performance. Also, suggest possible measures you can take to address the top three reasons	5
2.   Define organizational behavior. What are the critical issues and challenges faced by managers today which are compelling them to use OB Concepts? Explain the levels of analysis of OB in brief and how can OB help a manager become more effective with any examples.	5
3. Write a brief note on	6
4. Describe the equity theory of motivation. What are the implications of perception of inequity on a person’s behaviour in the organization?	7
5. Imagine one of your team members you work with has a negative perception about his role in the organization. He believes that his role is not significant and that no one values to his contributions. This is significantly affecting his attitude towards his work. What would you suggest his manager does to turnaround this perception and thereby affect his performance in a positive way?	7
6. What is meant by job satisfaction? Which job facets are usually taken up for assessing job satisfaction levels in an organization?	8
7. There are times when job satisfaction levels in an organization are high, but job performance levels are below expectations. How can such a situation arise? Explain with reference to an organization?	8
8. What are the components of organizational commitment? To what extent is it dependent on quality of leadership in the organization?	8
9. What is the difference between a job and a role? Is it possible that a person performs the job very well but fares badly in the role? Explain with an example.	9
10. If personality refers to a complex set consisting traits, energy, knowledge, skills and attitudes, which of these can change over a time? Which aspects of personality need to be assessed at the stage of selection?	9
11. What the causes are for inter group competition in organizations? What are the ways to deal with it?	10
12. What is meant by extrinsic and intrinsic rewards? What should be the proportion in deciding rewards at higher levels?	10
13. “Groups can lose vitality on account of groupthink”. Explain with examples.	10
14. “There is no ideal solution to organizational problems”. Do you agree? Why? How would study of organizational behavior help?	10
15. What is the pyramidal view of organizations? What assumptions about people and work are implicitly held in it? Are they valid?	11
16. What is meant by organizational culture? Explain with reference to any organizations?	11
17. What is motivation and write down different theories of motivation? “Professional knowledge workers need autonomy to function and deliver their best”. Do you agree? Which theory of motivations supports this view?	11
18. Certain departments in the organization set goals well below their potential and achieve at lower levels than the goals. Yet heads of those departments feel they have achieved a lot under the circumstances. How and why does this situation occur?	12
19. How do perceptions guide actions in organizations? Explain the ABC model with examples.	12
20. “Before they get confirmed in employment, they all work very hard. Wonder what happens to them afterwards”. Analyse this statement with the help of organizational behavior.	13
21. What is the meaning of integration of individual needs and organizational goals? Explain with an example.	13
22. “People organize their needs in form of hierarchy. The lowest unmet need motivates. What is this theory? Explain this theory in detail.	13
23. What is meant by team? What are the characteristics of effective team?	13
24. What is “BIG FIVE” model of understanding personality? Explain in detail.	14
25. Task Vs relationship is an open faced dilemma of leaders. Why is it so? Describe how managerial grid explains this concept.	14
26. Explain the types of values. How do values impact behavior of people in any organization with example?	14
27. The concept of organizational behavior is attributed to “The Hawthorne effects” – a series of experiments conducted and analyzed by Professor Elton Mayo.	15
28.  What is johari window? How is it related to “Self disclosure? Explain each of the quadrants of this window. Is it feasible for a person to move directly from the 4th quadrant to 1st one? Why?	16
29. We are now living in a “new environment”. What comprises this “new environment”? Explain each of the four pillars of the new environment.	17
30. Two famous content theories included Maslow’s hierarchy of needs and Herzberg’s two factor theory. Explain each to bring out all the important facts.	17
31. What does chang 

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